Predictors of patientsí experiences of nursing care in medical-surgical wards 

 

Muayyad M Ahmad RN PhD

Chairman, Clinical Nursing Department, Faculty of Nursing, University of Jordan, Amman, Jordan

Jafar A Alasad RN PhD

Assistant Dean for Development, Clinical Nursing Department, Faculty of Nursing, University of Jordan, Amman, Jordan

 

The purposes of this study were to explore patientsí opinions of nursing care and to identify predictors of patientsí experiences of nursing care in medical-surgical wards. The sample of the study was 225 adult patients in medical-surgical wards in a major teaching hospital in Jordan. The experiences of nursing care total score in this study was relatively high. The findings showed that the majority of the participants had positive experiences regarding the time nurses spent with them as well as the respect nurses provided to patientsí relatives and friends. Although the amount of information nurses provided to patients was found to be a significant predictor of patientsí experiences, the provided information was perceived by the majority of the patients as inadequate. Identifying factors that enhance patientsí experiences of nursing care is crucial as it assists nurses to provide better care.

Key words:

experiences, Jordan, nursing care, opinions.